1. Refund Eligibility:

a. Refunds are applicable only under specific circumstances, including:

- Service charges paid for services not rendered.

- Instances where the provided services do not meet industry standards.

2. Request for Refund:

a. Customers must submit a refund request.

b. The request should include detailed information about the reason for the refund and any supporting documentation.

3. Refund Processing Time:

a. Refund requests will be processed within [3] business days from the date of receipt.

b. The actual refund timeframe may vary depending on the payment method and financial institutions involved.

4. Service Completion and Refund Eligibility:

a. Refund requests will only be considered if the services have not been completed as per the agreed scope.

b. If the customer terminates the service agreement before completion, the refund will be prorated based on the services provided.

5. Non-Refundable Items:

a. Certain fees, such as emergency service fees, travel charges, and inspection fees, are non-refundable unless explicitly stated otherwise.

b. Refunds do not cover damages caused by misuse or external factors post-service completion.

6. Cancellation and Rescheduling Fees:

a. Fees associated with late cancellations or rescheduling may not be refundable.

b. Customers are advised to review the cancellation and rescheduling policies before requesting a refund